Return Policy

Grand Depot Refund Policy

At Grand Depot, we strive to ensure that you are completely satisfied with your purchase. If you receive an item that arrives damaged, we offer a 14-day refund policy. Please review the details below to understand our refund process.

 Eligibility for Refunds
- **Damaged Items:** To be eligible for a refund, the item must have arrived damaged. Please inspect your order upon receipt and contact us immediately if there is an issue.
- **Time Frame:** You must request a refund within 14 days of receiving your item.

 Refund Process
1. **Contact Us:** If your item arrives damaged, please contact our customer service team at [insert contact email] within 14 days of receiving your order. Include your order number, a description of the damage, and clear photos showing the damage.

2. **Approval:** Once we receive your request, our team will review it and notify you of the approval or rejection of your refund. We may request additional information if necessary.

3. **Return Instructions:** If your refund is approved, we will provide you with instructions on how to return the damaged item to us. Please do not send your item back without receiving return instructions from us.

5. **Processing Your Refund:** Once we receive and inspect the returned item, we will process your refund. The refund will be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Non-Refundable Items
- **Sale Items:** Only regular-priced items are eligible for a refund. Sale items cannot be refunded unless damaged upon delivery.
- **Gift Cards:** Gift cards are non-refundable.

Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

**Grand Depot**
Email: marketplacedrop@yahoo.com


Thank you for shopping with Grand Depot. We appreciate your business and are committed to providing quality products and excellent customer service.