Shipping Policy
Grand Depot Shipping Policy
At Grand Depot, we aim to provide a seamless and efficient shopping experience for our customers. Please read our shipping policy to understand how we handle the shipping of your orders.
Processing Time
- **Order Processing:** Orders are processed within 1-3 business days after payment has been received and verified.
- **Business Days:** Business days are Monday through Friday, excluding holidays.
Shipping Methods and Delivery Times
- **Standard Shipping:** Estimated delivery time is 5-10 business days.
- **Express Shipping:** Estimated delivery time is 2-5 business days.
Delivery times may vary based on your location and any unforeseen delays with the shipping carrier.
Shipping Rates
Shipping charges are calculated based on the weight of the order and the destination. Shipping costs will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.
International Shipping
- **Customs and Duties:** International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
- **Delivery Times:** International delivery times may vary based on the destination country's customs processing.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delayed or Lost Packages
- **Delayed Packages:** If your package is delayed, please check the tracking information for updates. If you have not received your order within the estimated delivery time, please contact our customer service team.
- **Lost Packages:** If your package is lost in transit, please contact us. We will work with the shipping carrier to locate your package or issue a replacement if necessary.
Damaged Items
If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items. We will assist you with a replacement or refund.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
**Grand Depot**
Email: marketplacedrop@yahoo.com
Thank you for choosing Grand Depot. We appreciate your business and are committed to providing a smooth and reliable shipping experience.
At Grand Depot, we aim to provide a seamless and efficient shopping experience for our customers. Please read our shipping policy to understand how we handle the shipping of your orders.
Processing Time
- **Order Processing:** Orders are processed within 1-3 business days after payment has been received and verified.
- **Business Days:** Business days are Monday through Friday, excluding holidays.
Shipping Methods and Delivery Times
- **Standard Shipping:** Estimated delivery time is 5-10 business days.
- **Express Shipping:** Estimated delivery time is 2-5 business days.
Delivery times may vary based on your location and any unforeseen delays with the shipping carrier.
Shipping Rates
Shipping charges are calculated based on the weight of the order and the destination. Shipping costs will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.
International Shipping
- **Customs and Duties:** International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
- **Delivery Times:** International delivery times may vary based on the destination country's customs processing.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delayed or Lost Packages
- **Delayed Packages:** If your package is delayed, please check the tracking information for updates. If you have not received your order within the estimated delivery time, please contact our customer service team.
- **Lost Packages:** If your package is lost in transit, please contact us. We will work with the shipping carrier to locate your package or issue a replacement if necessary.
Damaged Items
If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items. We will assist you with a replacement or refund.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
**Grand Depot**
Email: marketplacedrop@yahoo.com
Thank you for choosing Grand Depot. We appreciate your business and are committed to providing a smooth and reliable shipping experience.